Applied systems
Real systems. Specific problems.
Selected projects from our founder’s experience: assistants, automation and data applied to specific business problems.
01 / Lloret de Mar
Dona Marinera
- The problem
- Visitors need clear destination information in their language.
- The bottleneck
- Finding the right answer can involve several searches.
- What was built
- A conversational assistant that gives visitors clear, up-to-date information about beaches, routes, culture, transport and destination services.
- What it enables
- Ask about beaches, routes, culture, transport and services through one assistant.
- sessions
- 650
- sessions with commercial interest
- 57
- contacts captured
- 31
August 2026 · Recorded contacts, not verified sales.
Technical context
Conversational AI · Tourism · Multilingual
02 / Lloret de Mar
Data Assistant
- The problem
- Planning requires consulting indicators held in different sources.
- The bottleneck
- The team needs to interpret scattered data before answering a question.
- What was built
- Conversational access to indicators covering overnight stays, occupancy, air capacity, spending, sentiment and sustainability.
- What it enables
- Ask a normal question to consult tourism indicators. No quantified time savings are published.
Technical context
Data · AI assistants · Decisions
More hands-on experience
Automation with ITH
Bots and processes connected to hospitality and tourism information.
Digitalisation in Usera
Support for small businesses in a Madrid City Council project delivered by MainJobs.
Business processes
Participation through other teams in projects for Grupo Valora and Grupo Marsol.
Automated guest communication
Designed and automated the journey before, during and after each stay, coordinating the booking system, email and WhatsApp for each situation.